Privacy policy

Last updated: July 2025

Campbell’s Carpentry (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, disclose, and store your information when you interact with us — including through our website, enquiry forms, and project consultations.

 
1. What Personal Information We Collect
We may collect the following types of information when you interact with us:

Name, phone number, and email address (via enquiry forms)
Property address or location (where a project is requested)
Project-related details you provide (e.g. type of work, photos, plans)
Technical information (e.g. IP address, browser type, device info)
Website usage data (through tools like Google Analytics and Meta Pixel)
We do not collect sensitive personal data unless explicitly required for a project and with your consent.

 
2. How We Use Your Information
We collect and use your information for the following purposes:

To provide quotes, conduct site visits, or deliver services
To contact you regarding your enquiry or project
To manage client relationships and follow-up communications
To improve our website performance and user experience
To run targeted advertising (e.g. Facebook or Instagram retargeting)
 
3. Cookies and Tracking
Our website may use cookies or tracking tools to collect anonymous data for analytics and advertising purposes. These tools help us understand user behaviour, improve functionality, and serve relevant ads. You can manage cookie preferences via your browser settings.

 
4. Sharing Your Information
We respect your privacy. We do not sell, rent, or trade your personal information to third parties. Your data may be shared with trusted service providers (e.g. web hosting, analytics platforms) only to the extent necessary to operate our business and website.

We may disclose your information if required by law or if necessary to protect our legal rights, property, or safety.

 
5. Storage and Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure. While no method of transmission is 100% secure, we follow industry best practices for data storage and security.

 
6. Your Rights
You may request to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your information (unless legally required to retain it)
Opt out of marketing or advertising communications at any time
To make a request, email us at: [email protected]

 
7. Third-Party Links
Our website may contain links to third-party websites (e.g. social media or suppliers). We are not responsible for the privacy practices or content of external sites.

 
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above. Continued use of our website or services after changes constitutes acceptance of the revised policy.

 
9. Contact Us
For questions or concerns about your privacy or this policy, please contact:

Campbell’s Carpentry
Bondi Junction, NSW
[email protected]
0414 742 476